PetMAC in Arlington, VA Closed now

Reviews about PetMAC

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  August 13, 2020, by Brian Weaver
  This review is for Homeward Trails. This has to be one of the worst rescues. It has upset my family to the point I will never look for another dog at a rescue. We went through the process of getting a treewalker coon hound. When we first applied it took multiple emails to get a response. When we did it was extremely rude. To give you a bit of background. Both my wife and I have had dogs in the past. They have since past away and we wanted a new puppy. We got a long haired dog about a year ago and my allergies went crazy. We had to find that puppy a new home after after 6 months of trying to get my allergies to calm down. My family really struggled with letting our puppy go but just had to find her a great new home since my allergies did not get better. Based that experience we knew a long haired dog was out of the question and we really wanted to be careful in getting a new dog. When we saw treewalker coon hound, which is very close to my last dog we contact them to start the process and meet the dog. The first email we received said she did not know how to handle my application since I had allergies in the past. We said we just want to meet the dogs and see what happened. We met the puppies twice in a closed environment. Both times we were in a garage with 6 puppies running around and all over myself. The second time we even had the Mom to the puppies. I had no reaction to dogs at all. I know when I am going to have allergies that they will hit fast and hard so I knew we were safe. After the second meeting we thought everything was going to be good, but the director emails us saying that we should not be allowed to have a dog since I had allergies and had to re-home my last dog. She also said that all allergies are different and my could come of after we got the puppy. She acted like she knew more about my allergies than I do, I have lived with them for 41 years I know what to expect. She even made a comment of what would happen to the dog if I got allergies again, sounding like we would do something to the puppy. Then ended with she could not risk the puppies future with our family. We found this rescue to be extremely rude and unprofessional.. I would run not walk from this rescue. We are now looking through a number of animal shelters in the area to find our family dog from a place not looking to hoard animals and make a buck off them. After this experience we will never look at another rescue for our family dog.
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  June 02, 2019, by Rowanne Wayland
  The staff at PetMAC are super friendly & knowledgeable about both their products and animals. They've always gone out of their way to help me when I have any questions, work closely with the different rescue groups in the area, are willing to order in items not in stock (or if you need the items in bulk), and have a huge variety of high quality dog & cat foods available, as well as all sorts of toys and other pet accessories.