Bath & Body Works in Arlington, VA Closed now

Reviews about Bath & Body Works

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  January 14, 2020, by D C
  After leaving this store tonight; I will not be coming back. I went to simply purchase hand anti bacterial hand gel and noticed that a key chain (anti bacterial holder) was also available for purchase. As I proceeded to the register, of course I was not greeted or ask if I needed help. As the sales associate “Alicia” took my items, I asked what was the return policy because I was repurchasing the same key chain (the emblem was broke on mine); she responds “are you gonna return it every time you hit it against something”. I informed the sales associate that actually I did not hit it against anything, it simple fell off (its glued on the back and honestly for $3.50-I was prepared to repurchase it anyway). I kindly informed her that I never ask to return, I simple ask what the policy was. I don’t usually write reviews but here’s the thing; everybody does not have bad intentions especially for $3.50 products. I warn individuals that shop here to make a good decision and do not go during evening hours. There is an immature associate staff, and staff whom clearly have no knowledge about product quality issues.
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  July 24, 2019, by Janely Noriega
  Have gone during morning and afternoon hrs and so far, friendly & helpful staff. A lady helped me on the sales floor and the male at the register was nice. I went on a day with $3 hand soaps & they had everything nicely stocked! It was awesome.
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  March 18, 2019, by Alex Hutton
  For some inexplicable reason, this store has been closed for the past week with relatively little explanation as to why. First, it was listed as an emergency. Upon my arrival today at around 1, I found a sign still listing the store as closed, yet it was supposedly going to open this morning at 10 AM. What is so drastic that you cannot find three to four staff members and need to have the store closed for that long of a time period?